We collect certain information or data about you when you use any of our websites as follows; planetdv.net, planetestream.co.uk or media-pod.co.uk
This helps us to:
We can’t personally identify you when you access our websites only when you submit your data for a particular purpose such as the examples provided above.
Please note that after submitting your information via planetdv.net, planetestream.co.uk or media-pod.co.uk, your email address will be used to provide you with information such as newsletters, special offers, free training opportunities and events. You may opt to stop receiving email broadcasts at any time. Users who register on or submit information via our website(s) do so with under proviso that they agree to opt-in to occasional email broadcasts. Again, you may opt to unsubscribe at any time via the unsubscribe link contained within every email broadcast we issue.
Where your data is stored?
We store your data on our secure servers in the UK.By submitting your personal data, you agree to this.
Keeping your data secure?
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.
We have procedures and security features in place to try and keep your data secure once we receive it. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. Payment transactions are always encrypted.
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so. Further information
You can check the information that we hold about you at any time by emailing us at email@example.com. Any inaccuracies will be deleted or corrected promptly. If you have submitted personal information through any of our company websites planetdv.net, planetestream.co.uk or media-pod.co.uk and wish us to cease using it for the purposes described above, please contact firstname.lastname@example.org
If you have a pre-sales enquiry regarding our products or wish to book a demonstration or place an order
If you are already a Planet eStream customer and require technical assistance
If you have a question regarding invoicing and payment
If you have any other questions including delivery, installation, training and contract renewals
If you would like to join our expanding team, please email;
We are open from Monday to Friday and our opening hours are 9am until 6pm Monday to Thursday and 9am until 5pm on Friday. We are closed on Saturdays and Sundays. Please note that our support lines take calls up until 5pm Monday to Friday.